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December 1, 2023 Service bulletin

Some customers may complain about a creaking noise coming from the steering column while driving

Mazda technical service bulletin 06-004-23b for 2017-2023 Mazda CX-5, 2017-2021 Mazda MAZDA6 and 2016-2023 Mazda CX-9.

Bulletin number
06-004-23b
Component
Steering
Summary
Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the steering column nut has been increased.

Owners of these vehicles have filed 27 complaints in the steering category.

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