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February 28, 2024 Service bulletin

SITUATION BMW AG is conducting a Voluntary Emissions Recall (effective April 23, 2021) on a certain Model...

BMW technical service bulletin B610321 for 2020 BMW X5, 2020 BMW Z4 and 2020 BMW 330I and others.

Bulletin number
B610321
Component
Electrical system
Summary
SITUATION BMW AG is conducting a Voluntary Emissions Recall (effective April 23, 2021) on a certain Model Year 2020 - 2021 BMW vehicles that were produced between August 13, 2019 and December 11, 2020. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to an emissions recall, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to an emissions recall. The 12 V battery’s dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure. The error is displayed by a red Check Control message.

Owners of these vehicles have filed 80 complaints in the electrical category.

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