Some 2024 Ranger Raptor vehicles may exhibit a condition where the ATCM makes a clicking/ratcheting sound...

Bulletin number

SSM 52380

Component

Suspension

Summary

Some 2024 Ranger Raptor vehicles may exhibit a condition where the ATCM makes a clicking/ratcheting sound when turning the drive mode rotary dial to change the drive mode. Reprogramming or replacing the ATCM will not resolve this condition. Inform customers that a solution for this condition will be released via a software update delivered over-the-air (OTA) expected in Q4 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in December 2024. Monitor OASIS for additional information.

Owners of these vehicles have filed 4 complaints in the suspension category.