Some 2024 Expedition/Navigator vehicles built on or before 19-Dec-2023 may exhibit lower than actual fuel...

Bulletin number

SSM 52441

Component

Electronic stability control (ESC): control module: software

Summary

Some 2024 Expedition/Navigator vehicles built on or before 19-Dec-2023 may exhibit lower than actual fuel level indication on the fuel gauge or inaccurate DTE displayed in the IPC after adding fuel to the vehicle. This may be due to the IPC software and can occur if the vehicle is shut off before placing the gear shift module (GSM) in park (p) and then partially filling the fuel tank. To correct the condition, perform the IPC module programming using the latest level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 20 complaints in the driver assistance category.