April 12, 2024 Service bulletin

Temporary deactivation of campaign due to difficulty with the software upload

Mercedes-Benz technical service bulletin NCU - 2024030012 for 2024 Mercedes-Benz C300, 2024 Mercedes-Benz GLC 300 and 2024 Mercedes-Benz AMG C43 and others.

Bulletin number: NCU - 2024030012
Component: Electrical system
Summary: TEMPORARY DEACTIVATION OF CAMPAIGN DUE TO DIFFICULTY WITH THE SOFTWARE UPLOAD. AN UPDATED NCU WITH WORK INSTRUCTIONS WILL BE PROVIDED ONCE AVAILABLE. The vehicles were visible and flagged in VMI as "OPEN" on March 28, 2024. The affected vehicles will be removed from display in VMI on April 12, 2024, due to difficulties with the software upload. An update NCU with WI will be posted once available.

Owners of these vehicles have filed 12 complaints in the electrical category.

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