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April 11, 2024 Service bulletin

Some customers may experience one or both of the following symptoms while locking and unlocking the doors...

Mazda technical service bulletin 09-023-24 for 2019-2024 Mazda MAZDA3, 2020-2024 Mazda CX-30 and 2022 Mazda MX-30.

Bulletin number
09-023-24
Component
Electrical system
Summary
Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rain and/or car washing, even though unlocking is possible. Symptom 2: The touch sensor of the front door outer handle does not unlock the doors.

Owners of these vehicles have filed 72 complaints in the electrical category.

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