On April 9, 2024, a settlement of claims for certain 2013-2018 model year Rav4 vehicles was preliminarily...

Bulletin number

24TE03 (24TE03)

Component

Electrical system

Summary

On April 9, 2024, a settlement of claims for certain 2013-2018 model year Rav4 vehicles was preliminarily approved by the federal court. The court will hold a Fairness Hearing on November 19, 2024 to determine if the settlement should be finally approved. The settlement includes Toyota’s agreement to provide a Customer Support Program for certain 2013-2018 model year Rav4 vehicles which were inspected/repaired under consumer advisory 21TG01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a service campaign, but is provided to reassure owners that Toyota stands behind the reliability of our vehicles.

Owners of these vehicles have filed 526 complaints in the electrical category.