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July 8, 2024 Service bulletin

It is not possible to complete the setup of the BMW Digital Key function in the vehicle with a smartphone

BMW technical service bulletin B651724 for 2023 BMW 330I and 2023 BMW 4 Series.

Bulletin number
B651724
Component
Electrical system
Summary
It is not possible to complete the setup of the BMW Digital Key function in the vehicle with a smartphone. The main digital key cannot be paired using the My BMW App. The digital key pairing process does notrespond after the message “Please place your smartphone on the NFC tray” appears in the CentralInformation Display (CID). No function is available with the NFC (near-field commumication) card either.

Owners of these vehicles have filed 1 complaints in the electrical category.

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