Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that certain MY 2023-2024 EQE...

Bulletin number

NCU - 2024020009

Component

Electrical system

Summary

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that certain MY 2023-2024 EQE Sedan, EQS Sedan, and EQS SUV (295, 296, and 297 platform) vehicles may not start. In this case, the fault message “Cannot Start Vehicle See Operator's Manual“ may appear in the instrument cluster. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the battery management system control unit software.

Owners of these vehicles have filed 32 complaints in the electrical category.