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August 23, 2024 Over-the-air update

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY23-24 GLC,...

Mercedes-Benz technical service bulletin OTA - 20240823 for 2023-2024 Mercedes-Benz C300, 2023-2024 Mercedes-Benz GLC 300 and 2023-2024 Mercedes-Benz AMG C43 and others.

Bulletin number
OTA - 20240823
Component
Electrical system
Summary
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY23-24 GLC, C-Class (254, 206 platform) vehicles, the door control unit software does not correspond with the latest series production configuration. The door control unit software will receive an OTA update for the SCN coding. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.

Owners of these vehicles have filed 45 complaints in the electrical category.

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