Complaint Following the software update of the MBUX, the tablet can no longer be connected with the rear...

Bulletin number

LI82.85-P-074392

Component

Electrical system

Summary

Complaint Following the software update of the MBUX, the tablet can no longer be connected with the rear seat unit. The tablet cannot be used as usual. Cause The Android software of the tablet is not up to date and cannot communicate with the latest software of the MBUX. Remedy Remedy for Gen1 and Gen2: Update the Android software of the tablet (see instructions in attachment) and head unit A26/17 to the latest version. If the complaint continues to occur after this, please create a TIPS case. Note: Information for Gen1: The tablet's Android software update can be started via the device's system settings (see instructions in attachment). Information for Gen2: To access the device's system settings, the device must be removed from the vehicle and connected to an external Wi-Fi network. (See instructions in attachment).

Owners of these vehicles have filed 39 complaints in the electrical category.