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December 6, 2024 Service bulletin

Complaint Check engine lamp activated, coolant warning message, and engine fan running at full speed

Mercedes-Benz technical service bulletin LI20.00-P-076708 for 2023-2024 Mercedes-Benz GLC 300, 2024 Mercedes-Benz GLE 350 and 2025 Mercedes-Benz Gle 350 4matic and others.

Bulletin number
LI20.00-P-076708
Component
Engine
Summary
Complaint Check engine lamp activated, coolant warning message, and engine fan running at full speed. Below fault codes stored in N127 PTCU related to LIN network components. U063200, U063287, U02A900, U02A987, U0698E4, U0698E5, U02C800, U02C887, U063B00, U063B87 Cause Under analysis. Remedy Disconnect 12V battery and leave for 20 minutes. Reconnect battery and clear fault codes. Perform 2 test drives, with at least 5 minutes in between with ignition off. If vehicle operates normally, it can be released to the owner. If symptom reoccurs create a TIPS case with below information: • Initial quick test showing fault codes. • Details on events/scenario leading up to symptoms

Owners of these vehicles have filed 30 complaints in the engine category.

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