"Rear Selective Thrust Washer Failure This is a proactive RSU Repair Procedure to be performed for all...

Bulletin number

21-054-24 REV. E

Component

Power train

Summary

"Rear Selective Thrust Washer Failure This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting any Diagnostic Trouble Codes (DTCs) or Customer Symptoms. The Malfunction Indicator Lamp (MIL) should not be illuminated. If a customer’s VIN is listed in your RSU VIN list, does not have the MIL illuminated and does not exhibit any customer symptom/conditions, perform the repair. For all other vehicles with the MIL illuminated or exhibiting any customer symptoms/conditions, this service action does not apply. Please follow normal diagnostic and repair procedures. This bulletin involves replacing the transmission 4C clutch hub/reaction sun gear assembly and the 4C clutch hub/reaction sun gear assembly rear selective thrust plate/shim. VINs identified as being involved in this campaign are currently live and searchable. Stop Sale is in effect for the above-identified vehicles. NOTE: Some of the involved vehicles may be in dealer new vehicle inventory. Involved vehicles can be determined by using the VIP inquiry process."

Owners of these vehicles have filed 13 complaints in the transmission category.