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December 20, 2024 Service campaign

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023...

Mercedes-Benz technical service bulletin NCU - 2024110005 for 2021-2023 Mercedes-Benz S 580, 2022 Mercedes-Benz S 580 4matic and 2022 Mercedes-Benz S 500 4matic and others.

Bulletin number
NCU - 2024110005
Component
Electrical system
Summary
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 S-Class (223 platform) vehicles, the lens hood of the multifunction camera may not correspond to current production specifications. The polarity of the wires in the connector housing for the lens hood may be switched. As a consequence, the multifunction camera view may be reduced and a “camera view restricted” message may be present in the instrument cluster. The rear-view camera is not affected. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will check the wiring of the lens hood and replace the lens hood of the multifunction camera if necessary.

Owners of these vehicles have filed 24 complaints in the electrical category.

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