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January 21, 2025 Service bulletin

Switch

Ram technical service bulletin 9100490 for 2023-2024 Ram 2500, 2023-2024 Ram 3500 and 2023-2024 Ram 5500 and others.

Bulletin number
9100490
Component
Electrical system
Summary
SWITCH Instrument Panel Before replacing the driver window switch, please follow these steps: 1.- Review the Trailer brake Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make sure the switch harness is properly connected, disconnect the switch and reconnect it, and reverify the issue. 3.- Check for what DTC are detected and take proper steps. 4.- Review the internal resistance of the switch to corroborate if it is shorted: a) Between Pins 10&2 it should be around 13ohms +/- 4ohms b) Between Pins 3 & 4 and 4 & 6, 160 ohms +/-10 Ohms If a problem is found in the resistor values. Please replace the Switch.

Owners of these vehicles have filed 38 complaints in the electrical category.

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