Sliding sunroof panel of panoramic sliding sunroof reverses (temporarily, once, multiple times) during...

Bulletin number

LI77.21-P-075807

Component

Structure: body

Summary

Complaint Sliding sunroof panel of panoramic sliding sunroof reverses (temporarily, once, multiple times) during closing process without entrapment event: a) from tilt position b) from sliding position Cause a) Sensitive parameterization of the automatic reversing function of the panoramic roof b) Sluggish operation through tolerances of various component parts in the roof mechanism, in particular, at higher temperatures Remedy a) Leave the sliding sunroof panel of the panoramic roof in the rear sliding position (fully open position) for at least 30 minutes (or overnight if necessary), then perform commissioning of the panoramic roof control unit (PSD, A98, TSSR254) (CP series: New software/parameter data set for X254 since 12.10.2023) b) Perform commissioning of the panoramic roof control unit (PSD, A98, TSSR254) (CP series: New software/parameter data set for X254 since 23.09.2023) Reference to escalation closing during reversing processes (also described in Operator’s Manual), if vehicle in customer possession (see Video_1): If the panoramic roof blocks up when closing and then opens again slightly (reversing process): Immediately after automatic reversing, wipe forwards on the control panel of the overhead control panel and hold until the panoramic roof is closed. The panoramic roof is closed with greater closing force. If the panoramic roof blocks up again and then opens again slightly (reversing process): repeat previous step. The panoramic roof is closed again with greater closing force.

Owners of these vehicles have filed 11 complaints in the body category.