Hyundai Motor America has noted that several vehicles were impacted by a telecommunications outage that...

Bulletin number

25-BE-003H DN

Component

Electrical system

Summary

Hyundai Motor America has noted that several vehicles were impacted by a telecommunications outage that occurred on Sunday, February 9th , resulting in the potential loss of connectivity or interruptions when attempting to use Bluelink functions. Voice Recognition, Sports Media, and Weather will not be available. Dealer stock and retailed vehicles are both affected. If a customer calls in and their vehicle is experiencing issues related to Bluelink, please have them come into the dealership to assist with resetting the Bluelink Data Communication Unit (DCU) and utilize TSB 25-BE-003H posted on Hyundai Tech Info.

Owners of these vehicles have filed 438 complaints in the electrical category.