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March 5, 2025 Service bulletin

Rear shock absorber replacement

Kia technical service bulletin TSB_CHA127V for 2024-2025 Kia Sorento.

Bulletin number
TSB_CHA127V
Component
Suspension
Summary
TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER REPLACEMENT - This bulletin provides information to address vehicles that may be exhibiting a ‘clunking’ noise from the rear suspension while traveling over rough/bumpy terrain on certain 2024-2025MY Sorento (MQ4a) vehicles produced from January 6, 2024 through January 31, 2025. The noise on the affected vehicles may have been caused due to a decrease of gas pressure from within the shock absorber body.

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