2025 Kia Sorento problems

Filed Oct 23, 2026 · Airbags · TX · crash · 2 injuries

I was rear ended and my car slammed into the car in front of me and the air bags did not deploy. Instead my head slammed into the steering wheel.

Filed Oct 7, 2026 · Brakes, Electrical · MN

Bought my 2025 Kia Sorento brand new in November of 2025. Summer of 2026 with 30,000 miles on it, all of the dash lights kept flashing at me, including the red brake light, and messages saying CHECK ESC, CHECK ABS, CHECK DRIVER ASSISTANCE SYSTEM/ Happened several times but the car would still drive. The morning of August 20, I was going to leave for work and it happened again, but this time it wouldn't let me go in forward or reverse. When i pressed the gas, the engine just revved but it stayed in one spot and kind of jumped. I had it towed to Kia. They came up with 5 codes all having to do with the ABS system, drove it 500 miles, couldn't get it to happen so gave it back to me. Fast forward to Oct 4, the dash lights came on again after 30 min of driving but this time while the car was running and in park-this time let me drive- felt unsafe being everything online says it's a cricical safety issue with your brakes. Contacted Kia- bringing it back in tomorrow (Oct 8) but it then happened again this morning while driving 30 mph. Turned car off and back on and they were gone.

Filed Oct 1, 2026 · Driver assistance · CA · 1 injury

While driving on the freeway, I was getting over into the next lane. I was half way over and there was no one in front of, next to or behind me from any direction, I was traveling an open road. The closest vehicle to me was 2 lanes over and 5 to 6 car lengths behind me, my car began to beep rapidly and immediately activated the automatic emergency breaking system. It slammed on the brakes, jolting my 2 daughets and me forward. All 3 active seat belts locked and caused pain in my chest. There was not a car near me at all. It was a hard slam and then immediate release. I have not yet reported this to Kia, I have never had this happen to me, therefore, there has never been an inspection initiated by myseld of the ABS. There are no systems failure lamps or warning lights activated. If someone was behind me, we would have surely been rear ended. I am terrified to drive this vehicle now.

Filed Sep 22, 2026 · Airbags · CA · crash · 1 injury

Knee airbags deployed in my car accident and have severe injuries on bilateral legs bruises that damage my nerves and veins.

Filed Aug 28, 2026 · Driver assistance, Electrical · NY

VEHICLE: 2025 Kia Sorento (VIN: [XXX]) KIA CORPORATE CASE #: XXX SAFETY DEFECT DESCRIPTION: The central ccNC infotainment display screen suffers from recurring, thermal-induced flickering and complete blackouts while driving and parking. When the screen blackouts, the FMVSS 111 federally mandated Backup Camera, navigation, and critical vehicle safety displays are completely lost, posing an immediate collision and safety hazard. EXTENSIVE SERVICE & REPAIR HISTORY (2 FAILED DEALER VISITS): 1. VISIT #1 (XXX - Healey Kia, Newburgh NY): Reported intermittent display flickering and blackout. Dealer claimed unable to duplicate on quick drive and requested video proof. 2. EVIDENCE DOCUMENTATION: Clear video was captured demonstrating screen flickering and total blackout after ~20 minutes of driving, while audio continued playing. 3. VISIT #2 (XXX - Kia of Middletown, NY, Invoice #XXX at 4,951 miles): Dealer performed a 2-hour manual CCNC software update via KGIS and released the vehicle as "operating as designed." 4. FAILURE RECURRENCE (XXX): Less than 24 hours after the software update, the display experienced another complete failure and blackout while driving (captured on secondary video). CURRENT STATUS / REFUSAL TO REPAIR: Despite TWO separate dealership visits and conclusive video evidence proving the software update failed, Kia Customer Care (Case #XXX) refused to authorize a warranty Head Unit / Display Assembly replacement and instead instructed me to repeatedly surrender the vehicle for indefinite dealer visits. This is an unresolved, chronic safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 27, 2026 · Body · IN

About a minute into my drive, I heard an explosion. I looked back thinking something happened to my twin toddlers and saw nothing. I heard the sound of glass cracking and looked up to see the front glass of my moonroof shattered. I pulled over to safety and closed the sun cover for the moonroof before any more glass could fall into the car in fear of my toddlers getting injured. The car itself had been on for maybe 5 minutes prior to driving away from my house.

Filed Aug 21, 2026 · Electrical, Engine · 56,000 miles · TX

The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the rear windshield wiper was moving with the switch turned off. The contact turned the rear windshield wiper to high, then low, and the wiper finally turned off. The contact continued driving and the vehicle suddenly stalled, and the message Press Button to Start Engine message was displayed. The vehicle continued to coast in neutral, and then decelerated to approximately 65 MPH. The contact pressed the start button and the accelerator pedal, and the vehicle failed to move immediately. The contact stated that after several attempts, the engine revved as needed. The contact stated that while continuing to drive, the steering wheel was hot, the radio screen was blacked out, and the horn failed to sound. When the radio screen was illuminated and displayed the information on the screen, the contact became aware that the GPS had reset to an erroneous location. The rear windshield wiper independently activated again. The contact noticed a burning odor while continuing to drive the vehicle. After the contact arrived to the destination, the contact had to press the button four times before the vehicle turned off. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the issues. The failure mileage was approximately 56,000.

Filed Aug 20, 2026 · CO

During highway trips the info cluster starts chiming and a coffee cup light comes on the dash saying I should consider taking a break! This happens frequently and is distracting as I need to look down from the road to access what the warning is. I'm being told now that it is not able to be disabled. It's distracting and there's no way I would have bought the car with such a distraction during highway driving.

Filed Aug 16, 2026 · Acceleration, Electrical · MN

The dashboard has a screen display. I couldn’t see my fuel tank information. Every time I would use my turn signal a large green circle would take over the screen. Followed by loss of the screen, meaning no speedometer, rpm, etc. As the problem continued the speedometer started displaying incorrect numbers. Saying I was going 70 miles an hour when I was actually going about 55. Gage for fuel and heat (notifying if car is overheating, was lost for the entirety of my drive).

Filed Aug 2, 2026 · Engine, Transmission · KY

The engine sputters several times in a single trip, and is available upon request. The engine sputtered and the vehicle stopped in the middle of the road as I was trying to cross 2 lanes of traffic. It has sputtered so bad, I almost rear ended the vehicle in front of me. Yes, the dealership confirmed via text on 7/13/2026. The dealership confirmed it occurred then insisted on my picking up the vehicle despite of that. No effort to fix or determine why that was happening. I was told “the vehicle is learning how I drive, the road was bumpy, and the manufacturer would need more than to cover it” The dealerships invoice to the manufacturer stated “no sputtering” even after acknowledging in writing that it occurred and refused to change the paperwork. The dealership also reset the data and that it “could” resolve everything. If there’s nothing wrong with the vehicle, why would it need to be reset? The manufacturer has been called twice regarding the sputtering issue. No warning lights. Started in 10/2025 the dealership was made aware several times with several appointments and refused to look at the vehicle until the manufacturer contacted them in July.