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February 24, 2025 Service bulletin

Shudder sensation when the vehicle is at a complete stop, the State of Charge (SOC) of the HV Battery is...

Toyota technical service bulletin T-SB-0028-25 for 2023-2025 Toyota Crown and 2024-2025 Toyota Grand Highlander Hybrid.

Bulletin number
T-SB-0028-25 (T-SB-0028-25)
Component
Power train
Summary
Some 2023 – 2025 Crown and 2024 – 2025 Grand Highlander Hybrid vehicles equipped with a Hybrid Transmission Assembly HPC60 may exhibit a shudder sensation when the vehicle is at a complete stop, the State of Charge (SOC) of the HV Battery is greater than 76%, and the transmission is in the Drive position with the brakes applied.

Owners of these vehicles have filed 14 complaints in the transmission category.

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