"Radio USB Update to U33.43 Customers may experience one or more of the following: ● Unable to select the...

Bulletin number

08-067-25

Component

Electrical system

Summary

"Radio USB Update to U33.43 Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). Other software improvements included: ● Assist application performance improvements. REPAIR SUMMARY: This bulletin involves inspecting radio software level and if required, updating it with a USB to U33.43."

Owners of these vehicles have filed 435 complaints in the electrical category.