Some vehicles may exhibit poor hands-free liftgate operation after a Mazda genuine trailer tow hitch...

Bulletin number

SA-015-25

Component

Structure: body

Summary

Some vehicles may exhibit poor hands-free liftgate operation after a Mazda genuine trailer tow hitch accessory installation. IMPORTANT: When a Mazda genuine trailer tow hitch is installed on a vehicle equipped with hands-free liftgate function, the sensing area is reduced due to the mechanical structure of the hitch. The hands-free liftgate’s optimal sensing area below the rear bumper is shown in green boxes in the image below. Since the left side of the hitch has a 7-pin connector socket, the right side is the most ideal for hands-free operation. For safety, be extra careful performing the kicking motion around the hitch.

Owners of these vehicles have filed 13 complaints in the body category.