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May 20, 2025 Service bulletin

Radio: Capture software version from radio

Ram technical service bulletin 9100574 for 2023-2025 Ram 1500, 2023-2025 Ram 2500 and 2023-2025 Ram 3500 and others.

Bulletin number
9100574
Component
Electrical system
Summary
Radio: Capture software version from radio. Record or document software version prior to troubleshooting, as soon as any infotainment issue has been found or reported. Also always document in claim. Steps to capture Radio version number: 1. Go to "Vehicle" 2. Go to "Settings" 3. Go to "System Information" 4. Find the radio version from "Version information" Example software version: U37.2, U39.4, etc.

Owners of these vehicles have filed 407 complaints in the electrical category.

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