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June 11, 2025 Service bulletin

After the software upgrade to …24-11-5xx, the customer is no longer able to log onto Alexa in the...

BMW technical service bulletin B651425 for 2025 BMW X3, 2025 BMW X1 and 2025 BMW 230I and others.

Bulletin number
B651425
Component
Electrical system
Summary
After the software upgrade to …24-11-5xx, the customer is no longer able to log onto Alexa in the vehicle.The system reacts to the customer’s voice (a blue line appears on the central display), but Alexa does notwork.

Owners of these vehicles have filed 25 complaints in the electrical category.

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