Some 2022-2025 Transit vehicles may experience an unsuccessful programmable module installation (PMI) on...

Bulletin number

SSM 53983

Component

Power train

Summary

Some 2022-2025 Transit vehicles may experience an unsuccessful programmable module installation (PMI) on the body control module (BCM) using the Ford Diagnosis and Repair System (FDRS) diagnostic tool. This may be due to a software to hardware correlation issue. This correlation issue has been fixed on the Ford servers. To correct this condition, download and run the "BCM-Body Control Module Installation (PMI)" application using the FDRS scan tool. If the PMI fails with an error stating "check valid application failed" and the self test shows the BCM responds negatively (purple color coding), replace the BCM with service part number NK4Z-15604-E or NK4Z-15604-F. Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and labor operation numbers 12651D and 12651D4 if BCM replacement was not required, 12651D and 12651D5 if BCM replacement was required.

Owners of these vehicles have filed 20 complaints in the transmission category.