R1H Radio T27.39 USB Software Update Customers may experience one or more of the following: ● Navigation...

Bulletin number

08-215-25

Component

Electrical system

Summary

R1H Radio T27.39 USB Software Update Customers may experience one or more of the following: ● Navigation signal drops out causing maps to not load on the Instrument Panel Cluster (IPC) display. ● Unable to change satellite stations causing the display to show one station on screen but is playing a different station. ● Battery drain condition. ● A black screen after clicking accept at start up (Rearview camera functions normally). ● Radio resets (Rearview camera functions normally). ● Wireless connectivity disconnects. ● CarPlay® icon does not appear in the Device Manager menu. ● Various audio disruptions. ● SiriusXM® (SXM) inoperative. ● Audio mutes. ● Passenger screen apps are missing. ● Missing profiles icon. ● IPC displays incorrect audio source. ● Radio is slow to respond. ● Trailer Tire Pressure Monitoring (TTPM) configurations deleted. ● Steering wheel controls skipping SXM channels. ● Recent Calls are not displaying. ● Phone audio continues playing when the ignition is off. In addition, the following software enhancement(s) are available: ● Icon size and layout improvements. ● Carplay/Android Auto® improvements. ● Uconnect® Phone improvements. ● FOTA improvements. ● Passenger screen camera app improvements. ● Voice Recognition (VR) command improvements. This bulletin involves updating the R1H radio software level from T25.47 or T25.48 to T27.39.

Owners of these vehicles have filed 7 complaints in the electrical category.