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August 5, 2025 Service bulletin

Not applicable to vehicles built for US market

Jeep technical service bulletin 08-237-25 for 2021-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L and 2021-2023 Jeep Grand Cherokee 4xe.

Bulletin number
08-237-25
Component
Electrical system
Summary
Not applicable to vehicles built for US market. R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Wi-fi Software update pop-up is being triggered in non connected vehicles. ● Radio freezes and then restarts. ● Head Unit (HU) freezes and then restarts. ● HU is taking more than one minute to start after starting the engine. ● System displays blank screen in E-Hybrid tab when user switched to dark theme mode. This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two step USB update.

Owners of these vehicles have filed 605 complaints in the electrical category.

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