2023 Jeep Grand Cherokee L problems

Filed Nov 9, 2026 · Seats · TX

I own a 2023 Jeep Grand Cherokee Summit with approximately 63,556 miles. The driver’s seat has developed an apparent malfunction involving the lumbar support or massage system. The seat remains excessively inflated even after the vehicle is turned off and the Comfort settings are disabled. The seatback visibly bulges outward, and the rear plastic trim panel has detached, exposing internal seat components, wiring, and mechanisms. I am concerned that this malfunction could affect the driver’s seating position and comfort while operating the vehicle. The problem has not resolved after disabling the Comfort settings. I am requesting that the federal safety agency investigate this potential safety defect.

Filed Nov 4, 2026 · Brakes, Visibility · NY

Does not defog properly and will also blow smoke out of the vents. The rear coil issue also creates issues with the bearings etc on the vehicle since the suspension isn’t being properly supported and should be included in the recall of these vehicles Cannot find completed recalls on my vehicle so don’t know if it was performed but having popping noises when driving over bumps etc from brake pedal area. TSB 02-002-24 REV. A — Noise While Driving Over Bumps It identifies excessive play in the lower control arm ball joint socket as a cause of metallic front-end rattling on certain 2023 Grand Cherokee L vehicles. It calls for replacing both lower control arm tension links. 

Filed Nov 3, 2026 · Electrical · WI

The rear doors are able to be opened upon 2 pulls of the handle even if the car is in motion. I understand this could be a safety benefit if the vehicle was not in motion and someone in the rear seats needed to get out, but I was driving 60 MPH on the highway and my toddler pulled the handle twice with her foot and the door unlatched. I called me dealer and they said this is how the doors are made to function, which again I understand this could be a benefit if the car was parked or not in motion, but when you’re driving at any rate of speed, that is a huge safety concern as a parent/driver that your rear passengers can open the doors while you’re in complete motions regardless of the control panel having the doors actively locked.

Filed Nov 3, 2026 · Suspension · TX

My 2023 jeep grand Cherokee L rear spring coil has detached from the vehicle and has a open recall of 89D. The vehicle has been at the dealership for 2 months on the 14th of this month without any remedy as of today. i had reached out to FCA-US and spoke with a representative she open me a case # and was told that a rental would be an out of pocket cost, then to just submit for a reimbursement at the end. i am a simple wage earner and cannot afford this additional burden of cost to be added to my daily budget. Plus not knowing when a part or fix would be ready. it has already caused so much trouble with transportation with our family being down to just one vehicle. i reached out to the dealership manager for assistance on a loaner yet still always told working on it without any solutions. feel like being ignored.

Filed Oct 26, 2026 · Airbags · WI

I brought my vehicle in to be service for a "service 4WD" light on 8/31/26. While there, I was told there was an open recall on the airbag system. I agreed to get the recall completed. Now, my vehicle is dispaying the airbag light, my SOS system says it is not working, and my odometer is flashing. I brought the vehicle back to the same dealership to address these issuse, and they told me that I needed to have the airbag module replaced, which would cost $709.90. They gave me error codes B2204-87, U0154-00, U0452-86, and B00A0-81. I asked if this is related to the recall I recently had performed, and they said "there was a recall the door airbag pressure sensor software update that was already performed, but that is different from what the car needs now, but it is the same system." I escelated it to the service manager, who told me he would reach out to Stellantis to see about a goodwill repair. I asked him how he believes this issue could have happened, and he said, in simple terms, that the sensor is like a lightbulb, and sometimes just goes out. I asked him if it was possible that the sensor could've gone bad after the recall was performed, and he said no, the lights would have come on right away. The dealership called me back and said the repair was misquoted, and now was almost $1,000. The goodwill repair they came up with would cover half of the cost, and I would still be responsible for a $200 diagnostic fee, so I would still be paying almost $700. My vehicle had just over 59,000 miles on it and it is currently unsafe to drive because the safety system is completely disabled. Since this is a un-remedied federal safety recall issue just under the 60,000 mile mark, I am requesting that Stellantis provide 100% goodwill coverage for the parts, labor, and diagnostic fees.

Filed Oct 8, 2026 · Suspension · GA

I had my rear spring come oof and a friend mecanich put it back on and told me about the recall. i took it to the dealership and they fixed 3 out of th 5 recalls but the recall i am worried about is the campaign 89d that the do not have the fix for which is the rear springs coming off which it has. i have pictures. i have asked for a rental car but the dealership says no that it is safe to drive and I asked them to sign a pwpwer saying it was saft to drive and they would take the responsibily if something happened and they said no. They told me to call Stellantis and they called the dealership and told them it was safe to drive but I do not feel safe. So they did not give me a rental and I have asked for a Senior Rep to call me back so I am wating for them to call me back but I know they will say the same thing. This has happened and this is the 3rd recall for the same thing and this recall the parts are not availavble and no one can guarentee me that it will not happen again before the parts are available. the car is sitting at the dealership now

Filed Oct 1, 2026 · Visibility · 77,600 miles · NC

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving, the A/C blew alternately through the vents directed toward the contact and through the defrost vents. The contact stated that the A/C failed to blow air through both vents simultaneously, and the air was unintentionally hot or cold. The contact stated that there was an abnormal odor during the failure. Additionally, the heated seat was intermittently inoperable. The dealer was notified of the failure by phone, but the contact declined to pay for a diagnostic test. The vehicle was taken to an independent mechanic and was diagnosed with A/C compressor failure. The contact associated the failure with the federal safety agency Campaign Number: 25V430000 (Visibility); however, the VIN was not included. The manufacturer was notified of the failure by phone and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 77,600.

Filed Sep 28, 2026 · Visibility · IN

Related to incident 11755272, dealer repaired with help from representative of FCA however issue is not fixed. Dealer replaced connector going to climate control module, after module was replaced during previous repair attempts. Issue is still on going, climate control, including front and rear defrosters are non-functional. Odometer is flashing, climate control on the touch screen says 'Climate off'. This is the 5th repair attempt for this vehicle.

Filed Sep 24, 2026 · Suspension · IL

The contact owns a 2023 Jeep Grand Cherokee L. The contact received notification of the federal safety agency Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

Filed Sep 11, 2026 · Suspension · 90,000 miles · OK

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 26V562000 (Suspension). The contact stated that while in reverse(R), there was a popping sound coming from the rear of the vehicle. The contact exited to inspect the vehicle and became aware that the passenger’s side rear coil spring and both isolators were lying on the ground. The vehicle was jacked up, and the passenger’s side rear wheel was removed. The vehicle was then towed to a dealer where it was diagnosed with damage to the coil spring. The contact was informed that the passenger’s side rear coil spring needed to be replaced. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 90,000.