Some vehicles may exhibit the following behavior: If the power liftgate (PLG) encounters an obstruction...

Bulletin number

09-033-25

Component

Structure: body

Summary

Some vehicles may exhibit the following behavior: If the power liftgate (PLG) encounters an obstruction during opening or closing, the jam-safe function is designed to stop the liftgate and reverse it slightly. Normally, pressing the liftgate button (dash, liftgate, or remote) after this happens should cause the liftgate to continue in the reverse direction. Due to a software issue, if the liftgate button is pressed after the jam-safe function is activated, the liftgate may instead continue moving in the direction of the obstruction. This occurs randomly and cannot be predicted. To correct this concern, the control software of the power liftgate control module has been modified to ensure the liftgate always continues in the reverse direction when the opener switch is operated immediately after the jam-safe function is activated.

Owners of these vehicles have filed 13 complaints in the body category.