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September 9, 2025 Service bulletin

A new head unit software update is available for 2023 – 2024 model year ES 250, ES 300h, ES 350, LS 500h,...

Lexus technical service bulletin L-SB-0039-25 for 2023-2024 Lexus ES, 2023 Lexus LS and 2024 Lexus GX and others.

Bulletin number
L-SB-0039-25 (L-SB-0039-25)
Component
Electrical system
Summary
A new head unit software update is available for 2023 – 2024 model year ES 250, ES 300h, ES 350, LS 500h, and UX 250h; 2023 model year LS 500; 2024 model year GX 550, LC 500, LC 500c, and LC 500h vehicles equipped with Lexus Multimedia earlier than version 2170 (earlier than 2172 for GX 550). This software update includes the following improvements: •User Profile. •User interface. •Cloud navigation. •Intelligent assistant voice recognition. •Bug fixes.

Owners of these vehicles have filed 8 complaints in the electrical category.

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