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October 31, 2025 Service campaign

Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject...

Mercedes-Benz technical service bulletin NCU - 2025100004 for 2020-2026 Mercedes-Benz CLA250, 2021-2026 Mercedes-Benz GLA 250 and 2020-2026 Mercedes-Benz GLB 250 and others.

Bulletin number
NCU - 2025100004
Component
Electrical system
Summary
Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the 48-V on-board electrical system battery software might not meet current production specifications. A communication error may occur when reactivating the 48V lithium-ion battery during reinitialization. The system might detect and store this error, causing the malfunction indicator lamp to illuminate unnecessarily. Remedy MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update 48-V onboard electrical system battery software.

Owners of these vehicles have filed 40 complaints in the electrical category.

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