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November 8, 2025 Service bulletin

Some customers may complain about a rattle from the sunroof (panorama roof) area

Mazda technical service bulletin 09-010-25b for 2023-2026 Mazda CX-50 and 2025-2026 Mazda CX-50 Hybrid.

Bulletin number
09-010-25b
Component
Structure: body
Summary
Some customers may complain about a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more than one location. The rattle noise may be caused by: Looseness in the side cover fitting part 1. Looseness in the cross brace cover clip 2. Looseness in the movable part inside the sunroof unit 3. To eliminate this concern, the following changes have been implemented. CAUSE 1: The shape of the side cover and clips have been modified to reduce the movement causing the rattle noise CAUSE 2: Improvement of the assembly process CAUSE 3: Modification of dimensions of the moving parts

Owners of these vehicles have filed 17 complaints in the body category.

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