On three separate occasions, while in reverse backing out of my driveway, the car failed to engage the transmission when shifting into drive, acting like it was in neutral. There were no warning lights or messages on the dashboard. The only way that I found to engage the transmission was to turn off the vehicle, turn back on, and move selector to drive. This is a safety issue as I've had cars approaching in both directions with the CX-50 behing immobilized and not able to move out of the roadway.
The worst 2025 Mazda CX-50 Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance3
- Brakes2
- Engine2
- Transmission2
- Acceleration1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance3
- Brakes2
- Engine2
- Transmission2
- Acceleration1
- Body1
- Electrical1
- Wheels1
Recalls 5
Suspension: critical fasteners
- What is wrong
- Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
- Risk
- Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identification Numbers (VINs) involved in this recall became searchable on beginning November 3, 2025.
Recall number 25V737000 · Recall details
Air bags: air bag/restraint control module: software
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.
- Risk
- An air bag that deploys improperly increases the risk of injury during a crash.
- Remedy
- Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 6. The manufacturer's number for this recall is 7625F.
Recall number 25V413000 · Recall details
Engine and engine cooling: engine: engine control module (ecu/ECM)
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.
- Risk
- Shifting into gear without the brake pedal depressed can result in unexpected vehicle movement, increasing the risk of a crash.
- Remedy
- Dealers will replace the Engine Control Module (ECM) and reprogram the Hybrid Control Unit (HCU) and Power Control Unit (PCU), free of charge. Interim owner notification letters were mailed August 15, 2025. A second notice will be sent once the remedy becomes available, anticipated late summer 2025. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 6. The manufacturer's number for this recall is 7725F.
Recall number 25V418000 · Recall details
Trailer hitches
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
- Risk
- A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.
Recall number 25V167000 · Recall details
Lane departure: sensing system: camera
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
- Risk
- Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.
- Remedy
- Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1‑800‑222‑5500, Option 6. Mazda's number for this recall is 6824H.
Recall number 24V649000 · Recall details
Technical service bulletins for the 2025 Mazda CX-50 Hybrid 146
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain...
- Some customers may complain about any of the following 1. Infotainment Center Display does not provide the...
- Description
- Mazda Connected Services
- Description
- This Service Alert supersedes the previously issued service alert listed below
- This Service Alert supersedes the previously issued service alert listed below
- This Service Alert supersedes the previously issued bulletin(s) listed below
- This Service Alert supersedes the previously issued SA(s) listed below
- Description
What 2025 Mazda CX-50 Hybrid owners say
Most recent owner complaints, unedited.
When using adaptive cruise control, during SOME cornering, SOMETIMES the car brakes unexpectedly, very aggressively, without warning. Very dangerous, especially when another car is behind you.
1) Driving on an expressway and the red warning light goes on - two red bars with a sterring wheel in the middle. Car sounded an alarm that indicated we were going to crash. No cars in front of us. 2) Driving on the expressway with the cruise control on. Driving 75 miles an hour and the vehicle goes to 30 miles an hour and I have to accelerate. Thank the Lord no one was behind me. This has happened 3 times. I took it into Mazda and tool them the issue but they just did their regular maintenance on my car. There is a major issue with this vehicle and nobody wants to admit Need your help
Due to a hybrid battery malfunction, full body sensor mlafunction and TPMS functionality error, vehicle left inoperable. Vehicle could not be placed in neutral. Vehicle could not be jump started.
I bought the car new from Mazda in December, 2024, and I am the original owner of the car. I backed out of a parking space. I shifted my gear to D, but the car kept sliding backward. I quickly shifted the gear back to P, pressed the parking brake, and turned off my engine. I had to restart my engine several times before the car will drive forward in D. This incident happened twice already.
First issue: Rough idle at start. The interior cabin vibrates enough to question the vehicle quality. The rough idle lasts about 40 seconds then engine switches to smooth vibration. It's actually unnerving. Second issue: it's well known in 2025 Mazda installed the Toyota RAV4 hybrid engine and transmission into the CX-50. The current ICE engine model had to be modified. As a result there are some structural issues that may become problematic. The front passenger door scrapes against the interior fender. During manufacturing to cover up the defect Mazda purposely offset the passenger side fender mask the defect. This should seriously can into question the structural integrity of the vehicle. The primary concern is by offsetting the fender have the impacted the ability of the crumble zones in this area? Additionally, the front passenger door may become stuck since there is no uniformity in the panel alignment. This should raise caution since the modifications necessary to accommodate the hybrid system my have impacted overall vehicle integrity.
Check engine light came on at 600 miles. Took it to the dealer and the code was a p3400 code, cylinder deactivation fault. The dealership replaced both solenoids, part #PYFA-12-360A, found metal in OCV valves. When we got the car back I changed the oil, cut the oil filter open and found large metal shavings. At about 1300 miles the same check engine light came on. Back to the dealership with the same code. Now Mazda says to replace the head.
We have had this 2025 Mazda CX-50 hybrid for a couple of months. On January 21, 2025, my wife tried to start it after shopping at a Dollar store. All the warnings lights came on, blinking, and the car was unresponsive to drive. After repeated attempts to start the car, the warning lights, finally, did go off, but a message of "hybrid system malfunction have vehicle inspected" came on. It finally started and allowed her to drive home. The alert about the hybrid system went off. So far, it has not happened again. I called the service department, and all they said was to bring it in if it does it again. No one has looked at it. Really wasn't any risk to her since she was in town. But had it happened somewhere where she didn't have phone service, it could have put her at risk. I don't really know what happened, but the biggest thing is the worry that it will do it again.
Brake pads loose / moving inside the shims of overall Brake system for the vehicle . Making audio noise while driving and parking and stopping vehicle. Safety risk of brake Failure Minor Odor of fire/fumes
Compare the 2025 Mazda CX-50 Hybrid
Other model years
2025
Questions about the 2025 Mazda CX-50 Hybrid
Is the 2025 Mazda CX-50 Hybrid reliable?
Owners have filed 9 complaints about the 2025 Mazda CX-50 Hybrid, close to a typical CX-50 Hybrid model year.
What is the most common problem with the 2025 Mazda CX-50 Hybrid?
Driver assistance and stability, with 3 complaints. Next is brakes (2).
How many recalls does the 2025 Mazda CX-50 Hybrid have?
5 recalls, covering suspension, air bags and engine and engine cooling.
Was there a recall on the 2025 Mazda CX-50 Hybrid driver assistance?
Yes, 1 recall: 24V649000. Check your VIN to see if your car still needs the free repair.
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