2025 Mazda CX-50 Hybrid technical service bulletins
146 technical service bulletins and manufacturer communications cover the 2025 Mazda CX-50 Hybrid.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain...
- Some customers may complain about any of the following 1. Infotainment Center Display does not provide the...
- Description
- Mazda Connected Services
- Description
- This Service Alert supersedes the previously issued service alert listed below
- This Service Alert supersedes the previously issued service alert listed below
- This Service Alert supersedes the previously issued bulletin(s) listed below
- This Service Alert supersedes the previously issued SA(s) listed below
- Description
- This Service Alert supersedes the previously issued SA(s) listed below
- Some customers may experience: The fuel fill door will not release until multiple button applications
- This SA supersedes the previously issued SA(s) listed below
- COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC...
- This Service Alert supersedes the previously issued SAs listed below
- Updated software release for concerns with mazda connect infotainment system
- Updated software release for concerns with mazda connect infotainment system
- Description
- This SA supersedes the previously issued SA(s) listed below
- This SA supersedes the previously issued bulletin(s) listed below
- This Service Alert supersedes the previously issued SA listed below
- This Service Alert supersedes the previously issued SA(s) listed below
- Description
- This SA supersedes the previously issued SA(s) listed below
- This service alert supersedes the previously issued service alert listed below
- Intermittent battery discharge
- Description
- During PDI, an indentation in the rear bumper may be noticed, or in some cases, the
- Some customers may experience a message "TCU Malfunction
- Description
- This SA supersedes the previously issued bulletin(s) listed below
- 2025MY - CX-50
- Hybrid system failure displayed on meter with DTC P2530:12
- Subject: Notification of Special Service Program (SSPE0)
- Description
- This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted...
- This Service Alert supersedes the previously issued SA(s) listed below
- This Service Alert supersedes the previously issued SA(s) listed below
- This SA supersedes the previously issued SA(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- There are currently 2 methods for cutting a new auxiliary key blank
- Some customers may complain that a door beltline molding is loose, fell off, or is missing.
- Crack in the door side of the front seat cushion trim
- There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is...
- Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall...
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter...
- Mazda Connect Services
- Some customers may experience a message "TCU Malfunction
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- If all keys are lost and the technician is attempting to scan a vechile without ignition on, two options...
- When inspected, the differential or PTO oil is dark or black
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer...
- Some customers may complain about a rattle from the sunroof (panorama roof) area
- Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH...
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle...
- On some vehicles, the engine oil appears to be milky white during engine oil inspection or replacement
- The Mazda DCA-8000 is required for all warranty battery testing
- This service information provides testing and charging procedures in order to promote proper battery...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA01_10014)
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Some engine components like the timing chain cover and oil pan on the CX-50 Hybrid require the use of...
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Mazda Connected Services
- Some customers may experience a Connected Vehicle failure
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Clunk noise from the rear brakes when starting to drive
- Some customers may experience a hybrid system failure message appearing on the meter and the engine does...
- Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement
- Recall notifications remain on the center display even after a recall is performed
- Wiper blade contact with the A-pillar trim, with or without a chattering noise
- Frequently Asked Questions (FAQ) for Mazda Connected Services.
- Mazda Navigation Live Traffic information is available on the following 2 systems
- Some customers may experience a hybrid system failure message appearing on the meter and the engine does...
- CX-50 Hybrid Service Cautions: The CX-50 Hybrid has new and revised features that are different from...
- Frequently Asked Questions (FAQ)
- The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore...
- Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle
- The CX-50 Hybrid has new and revised features that are different from previous models, and may be...
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON,...
- Front inner brake pads wear out faster than the outside
- The Mazda DCA-8000 is required for all warranty battery testing
- Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as...
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON,...
- When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error...
- A customer may complain of a rattle noise from the right side of the dash
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate...
- On the subject vehicles, the beltline moldings may be detached from the door body, leading to poor appearance
- Beginning with the 2025 model year and onwards, the CX-50 Turbo Models equipped with the Tow Package...
- Stains appearing on the hood, roof and/or trunk of the vehicle
- CX-50 Hybrid service cautions
- This information will give you the necessary knowledge to respond to customers concerns of Smart Brake...
- The CX-50 has new and revised features that are different from previous models, and may be difficult to...
- Alexa Built-In Frequently Asked Questions (FAQ)
- Qi Wireless Charger symptom troubleshooting.
- Some customers may complain about scratches on the instrument cluster lens.
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel...
- The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle
- When the power windows are operated many times without being fully closed, small errors of the window...
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- Auxiliary key blank cutting procedure
- The removal and installation procedures for front seat components are missing from MGSS. Please follow...
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Some automotive cleaning products contain strong acid or alkali
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