This Service Alert supersedes the previously issued service alert listed below
Mazda technical service bulletin SA-038-26a for 2019-2026 Mazda MAZDA3, 2021-2026 Mazda CX-5 and 2021-2023 Mazda CX-9 and others.
- Bulletin number
- SA-038-26a
- Component
- Exterior lighting
- Summary
- This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote functions inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Index MAZDA CONNECT 2 Center Display Status Icon MAZDA CONNECT 3 Center Display Status Icon Remote Engine Start Will Not Function Remote Engine Start Function Will turn engine OFF Customer Subscription Status TCU Communication Line Status
Owners of these vehicles have filed 63 complaints in the lights category.
Vehicles covered
- Mazda MAZDA3 2019-2026 20192020202120222023202420252026
- Mazda CX-5 2021-2026 202120222023202420252026
- Mazda CX-9 2021-2023 202120222023
- Mazda CX-90 2024-2026 202420252026
- Mazda CX-30 2020-2026 2020202120222023202420252026
- Mazda MX-5 2024-2026 202420252026
- Mazda CX-50 2023-2026 2023202420252026
- Mazda CX-90 Plug-In Hybrid 2024-2026 202420252026
- Mazda CX-70 2025-2026 20252026
- Mazda CX-50 Hybrid 2025-2026 20252026
- Mazda MX-30 2022-2023 20222023
- Mazda CX-70 Plug-In Hybrid 2025-2026 20252026
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