Updated software release for concerns with mazda connect infotainment system
Mazda technical service bulletin 16-002-26a for 2025-2026 Mazda CX-50 Hybrid.
- Bulletin number
- 16-002-26a
- Component
- Unknown or other
- Summary
- UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 16-002/26 01/12/26 DESCRIPTION The release notes outlined below provide an overview of bug fixes, feature improvements, and updates included in the latest software release. The latest version of software contains all the updates of the previous versions. NOTE: If current version is not 7230C1A-NA02_ , this TSB is not applicable. Version 7230C1A-NA02_10022 enables termination of connected services at customer request and fixes these software errors (bugs): Termination of Connected Services by customers at their initiative has been enabled. Accordingly, the following items have been updated. Add a "Data Communication Information" item under Settings > System Settings>Online Connectivity. ○ Updated the text displayed on the confirmation screen for disabling Connected Services. ○ • The list on the center display may appear distorted, giving a double image. • The system may reboot when the ignition is turned on. However, the camera images on the center display are not affected, and the back camera is usable. • The voice recognition function does not start. • Apple CarPlay® may fail to connect while driving on the highway. REPAIR PROCEDURE 1. Verify the customer concern. 2. Update MAZDA CONNECT with software version 7230C1A-NA02_10022 or later with a USB memory stick using the 7TH GEN MAZDA CONNECT Update Instructions.
Vehicles covered
- Mazda CX-50 Hybrid 2025-2026 20252026
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