At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...

Bulletin number

09-036-24

Component

Seats

Summary

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first presented to the customer. • Wrinkles may not be completely removed after the repair is completed. • Leather is a natural material and may develop some wrinkles due to aging and wear during normal useage.

Owners of these vehicles have filed 24 complaints in the seats category.