Updated software release for concerns with mazda connect infotainment system
Mazda technical service bulletin 16-001-26a for 2023-2026 Mazda CX-50 and 2025-2026 Mazda CX-50 Hybrid.
- Bulletin number
- 16-001-26a
- Component
- Electrical system
- Summary
- UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 16-001/26 01/08/26 DESCRIPTION The release notes outlined below provide an overview of bug fixes, feature improvements, and updates included in the latest software release. The latest version of software contains all the updates of the previous versions. NOTE: If current version is not 7230C1A-NA01_ or 7230C2A-NA01_ , this TSB is not applicable. Version 7230C1A-NA01_10022 enables termination of connected services at customer request: Termination of Connected Services by customers at their initiative has been enabled. Accordingly, the following items have been updated. Add a "Data Communication Information" item under Settings > System Settings>Online Connectivity. ○ Updated the text displayed on the confirmation screen for disabling Connected Services. ○ • The list on the center display may appear distorted, giving a double image. • The system may reboot when the ignition is turned on. However, the camera images on the center display are not affected, and the back camera is usable. • The voice recognition function does not start. • Apple CarPlay® may fail to connect while driving on the highway. REPAIR PROCEDURE 1. Verify the customer concern. 2. Update MAZDA CONNECT with software version 7230C1A-NA01_10022/7230C2A-NA01_10014 or later with a USB memory stick using the 7TH GEN MAZDA CONNECT Update Instructions.
Owners of these vehicles have filed 22 complaints in the electrical category.
Vehicles covered
- Mazda CX-50 2023-2026 2023202420252026
- Mazda CX-50 Hybrid 2025-2026 20252026
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