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April 8, 2026 Service bulletin

Intermittent or constant no audio/no volume condition and/or the inability to change SiriusXM® channels...

Ford technical service bulletin SSM 54728 for 2025-2026 Ford F-150.

Bulletin number
SSM 54728
Component
Electrical system
Summary
Some 2025-2026 F-150 vehicles may exhibit an intermittent or constant no audio/no volume condition and/or the inability to change SiriusXM® channels using presets. This may be due to the software in the audio control module (ACM). To correct the condition, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 18C869 and labor operations 12651D and 12651D4.

Owners of these vehicles have filed 25 complaints in the electrical category.

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