Some 2022-2023 Expedition vehicles equipped with a 15-inch multi-function display (minor feature code...

Bulletin number

SSM 54906

Component

Electrical system

Summary

Some 2022-2023 Expedition vehicles equipped with a 15-inch multi-function display (minor feature code HJGAY) may exhibit an incorrectly sized image displayed on the 360-degree camera after updating the imaging processing module A (IPMA) software and/or replacing the IPMA module. To correct this condition, download and run the "IPMA - Processing Module A (IPMA) 360 View Camera Configuration" application using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. If the incorrectly sized image displayed on the 360-degree camera is still present, continue with normal diagnostics and repair as necessary outside of this article. Refer to the Workshop Manual, Section 413-13B > Parking Aid - Vehicles With: Parking Aid Camera > Diagnosis and Testing. For claiming, use causal part 14G647 and labor operations 12651D and 12651D4. To confirm if a vehicle is built with minor feature code HJGAY, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS).

Owners of these vehicles have filed 37 complaints in the electrical category.