Some 2025-2026 Escape vehicles equipped with an 8-inch IPC display (minor feature code HCAAN), may exhibit...

Bulletin number

SSM 54943

Component

Electrical system

Summary

Some 2025-2026 Escape vehicles equipped with an 8-inch IPC display (minor feature code HCAAN), may exhibit a fuel gauge showing the tank is filled to the 8th mark below full when the fuel tank is full. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle ID Tab > Vehicle Information, or double-clicking the vehicle identification number (VIN) in the upper left corner on Professional Technician System (PTS). To correct this condition, download and run the "IPC - Instrument Panel Cluster (IPC) Software Update" using the latest software version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 10849 and labor operations 12651D and 12651D4.

Owners of these vehicles have filed 9 complaints in the electrical category.