Some 2024 Nautilus vehicles built on or before 23-Jan-2024 may exhibit a condition where the rear door...

Bulletin number

SSM 55081

Component

Structure: body

Summary

Some 2024 Nautilus vehicles built on or before 23-Jan-2024 may exhibit a condition where the rear door power windows are locked when the child lock is off, and the rear door power windows are unlocked when the child lock is on. This may be due to the software in the body control module (BCM). To correct this condition, download and run the "BCM - Body Control Module (BCM) Software Update" application using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 15604 and labor operations 12651D and BCM.

Owners of these vehicles have filed 3 complaints in the body category.