Campaign bulletin

Bulletin number

IPSB 15-286 (PD210)

Component

Air bags

Summary

CAMPAIGN BULLETIN Airbag Control Unit (ACU) Retailer Announcement To ensure a continued high level of client service and satisfaction, INFINITI is now updating the temporary hold to a quality action on certain model year 2027 QX60 vehicles identified in Service Comm and DBS National Service History. INFINITI has been informed of a potential quality issue within the airbag control unit (ACU). Out of an abundance of caution while the investigation continues, INFINITI retailers should follow the attached procedure to remedy any vehicles affected by this quality action. What Retailers Should Do PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. PD210 • New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  Refer to IPSB 15-286 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Once remedied, retailers should submit the claim using the claims coding provided and release the vehicle. Retailer Responsibility It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.

Owners of these vehicles have filed 1 complaints in the airbags category.