The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that while driving from a complete stop, an overheating message was displayed, the check engine warning light illuminated, and the vehicle entered LIMP Mode and failed to exceed 3 MPH. The contact was able to pull into a parking lot at a slow speed and became aware of an abnormal burning odor. The contact added coolant to the coolant reservoir, and the vehicle operated as intended. The contact stated that the failure recurred while driving 35 MPH, and the driver drove cross several lanes of traffic to pull over to the side of the road. The check engine warning light was illuminated after the failure. The vehicle was taken to the dealer, where the contact was informed that the overheating message was erroneous, and that a software update was needed. The vehicle was repaired. The contact stated that the manufacturer's failure to send a notification for the software update posed a safety risk. The failure mileage was approximately 27,000.
2024 Volkswagen Atlas Cross Sport: check engine light
5 of the 102 complaints about the 2024 Volkswagen Atlas Cross Sport describe check engine light.
- owner complaints
- 5
- of this car's complaints
- 5%
- recalls
- 2
Check engine light by model year
What owners say
On two consecutive occasions, my 2024 Volkswagen Atlas Cross Sport suddenly lost almost all ability to accelerate after highway driving. Both times, after exiting the highway and stopping at a traffic light, pressing the accelerator would only allow the vehicle to travel a few miles per hour. The vehicle was effectively unable to accelerate normally or keep up with traffic. Turning the vehicle completely off and restarting it restored normal acceleration. The same problem occurred again the following day under similar circumstances. Multiple dashboard warnings appeared, including the check-engine light. During the second occurrence, a red coolant-related warning also appeared. I took the vehicle to an authorized Volkswagen dealer. The dealer documented a fault for “ENGINE COOLANT FLOW LOW/PERFORMANCE” and found Volkswagen TSB 01-24-06 applicable. The repair order states that DTC P00B7, P0116 or P2681 was stored in the engine/motor control module. The dealer performed the prescribed ECM programming update under warranty. The dealer inspection showed the coolant system as OK and did not identify or repair a coolant leak or replace any cooling-system components. My safety concern is the sudden, severe loss of propulsion/acceleration in normal traffic. Had this occurred while merging onto a highway, crossing an intersection, or in other high-speed traffic, the inability to accelerate could have resulted in a collision. I am filing this complaint so the federal safety agency has a record of this loss-of-propulsion condition and its association with the documented ECM/coolant-flow fault and Volkswagen software update.
When the vehicle was shifted from park to drive, the vehicle went neutral and began to roll back. Immediately there was a transmission error and warning light illumination. The vehicle was put in park and a shift to drive was attempted again. The car again rolled backwards. The vehicle was turned off and after 30 seconds restarted with warning lights still on the vehicle was shifted to drive, this time the check engine light came on and the vehicle entered “safe mode” indicating it needed service but was safe to drive. The vehicle was driven home. 3 days later when driving to the dealer for repair the warning lights were clear. The car was driven 7 miles without issue when the car was stopped and an attempt to put the car in reverse the transmission warning re-illuminated and warned do not drive and the vehicle began to roll. The vehicle was released to the dealer for immediate service. The shift control sensor was found to be faulty. The vehicle has 9044 miles on it, the repair was covered by warranty, and is a known issue by VW. Had these errors occurred on open roads or intersections this would have caused a major safety concern. If VW knows this is a problem why no recall. The car had to be practically disassembled to repair, dropping the fuel tank, muffler and drive shaft to install the new part. On essentially a brand new car.
The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the message "Error Drive Speed" was displayed. Additionally, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 45 MPH, with the message "Engine Overheating" displayed. The contact pulled over to the side of the roadway and turned off the vehicle. The contact became aware of an abnormal coolant odor and allowed the engine to cool down for several minutes. The contact stated that the "Drive System" message was displayed. The vehicle was driven to the residence. The vehicle was towed to the dealer, where the contact was informed that it would take two weeks to diagnose the vehicle due to the dealer's service schedule. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 30,160. The VIN was unavailable.
Bought this vehicle on9/9/23 with 20 miles on it. 45 minutes later while driving home from the dealership the vehicle lost power and slowed to a stop in the road. We barely made it off the bridge and were nearly rear ended as it was dark. The dealership diagnosed a bad ECM. The manufacturer also inspected. The vehicle jerked consistently and grew worse before it lost power. Multiple warnings flashed and the check engine remained on. Neither the manufacturer nor the dealer has rectified and says it is under review.
Service bulletins that may apply
- Prevent Sporatic Misfire Faults.
- Checking engine oil level.
- Reprogramming Control Module process
- Engine missfire diagnostic aid
- Identifying and Mixing Volkswagen Engine Coolants
- When replacing Evaporative Emissions System components, it is not always necessary to replace the entire...
- Suggested fuel additive
- Oil Consumption Measurement and Electronic Oil Consumption Measurement
Related recalls
Engine
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
- Risk
- A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.
- Remedy
- Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800‑893‑5298. Volkswagen's number for this recall is 10X5.
Recall number 25V100000 · Recall details
Engine and engine cooling: engine: hard parts internal/mechanical
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
- Risk
- A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire.
- Remedy
- Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 13i6.
Recall number 23V593000 · Recall details
Questions about the 2024 Volkswagen Atlas Cross Sport check engine light
Is check engine light a common problem on the 2024 Volkswagen Atlas Cross Sport?
5 of 102 owner complaints about the 2024 Volkswagen Atlas Cross Sport (5%) mention check engine light. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2024 Volkswagen Atlas Cross Sport?
There are 2 recalls and 68 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Volkswagen Atlas Cross Sport
Backup camera 19Screen failure 13Adaptive cruise 9Grinding brakes 6Overheating 5
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