I hear a loud grinding, metal-on-metal noise when braking or while driving. I also notice vibrations or pulsation in the pedal or steering wheel. Whenever the car sits for a period of time, about 90% of the time, the car will produce a massively loud metal-on-metal grind that can be felt in the brake pedal and steering wheel for the first 3 or so stops from 30mph or higher. The dealership claims it's "normal," which is unacceptable for a vehicle bought in 2021.
2021 Volkswagen Atlas brakes complaints
Page 2 of 4: complaints 11 to 40 of 98, newest first, as owners wrote them.
yes when start the car and drive from 0-20 mph from the start you will hear a lound noise when applying the brake and now getting louder and louder everywhere you drive the vehicle. took it in the dealer 2-3 time and they are telling me is manufactures design. don't have this problem from day one I purchase the vehicle but now after 40k. miles start this problem specially brake, its scare me to drive the vehicle.. please, advise. Thank you..
Since purchasing the car new, my brakes squeal and make a grinding noise. They don’t stop well and the noise doesn’t stop until I drive the car for a while. This happens every time I drive my vehicle. I have taken it to VW service and they say that it is normal for those kinds of brakes.
The breaks are very loud- squeaky and grinding. Have had them checked several times and break pads are in good condition. Additionally after the car is idle for several hours, it’ll be a loud gurgle when breaks are applied the first few “stops”. Additionally, when driving in cold weather the rear the stability assist light on the dash will engage. It will flash on and off so to be uncertain if the traction control is engaged on possible slippery roads
A few weeks after we purchased the vehicle from the dealership, the brakes started making loud metallic noises and grinding. The vehicle was taken to the dealership where they replaced the brakes and then the issue occurred again just a few weeks after that repair. We continue to take the car back to the dealership and they now just keep telling us that there are no issues. I called Volkswagen directly and they sided with the dealer. At this point I have a vehicle that keeps having the same persistent issue. I did my own research and found that there are several other Atlas owners that are encountering the same issue in 2021+ models. This is a known issue and Volkswagen refuses to do anything about it. I have 2 kids and have do not feel confident in my cars brakes when they are in there.
When the car is just started a horrible braking/grinding noise when trying to stop The brakes eventually stop grinding and starts making a screeching noise when coming to a stop It does feel safe at all Dealer states this is normal It is not normal for any car This happens daily
I leased my VW ATLAS in Feb. 2021. Since then the vehicle has been in for service many times because the brakes squeak, grind and gurgle. They even had to replace the whole front end braking system in spring of 2022. Even with the replacement, the brakes are yet again squeaking, grinding and gurgling. The service department at VW has acknowledged that this is a problem with many Atlases and does not seem to care and has told me that they just make that noise and that the brakes are functional and pose no safety risk. This I am weary of.
The contact owns a 2021 Volkswagen Atlas. The contact stated that while approaching a stop light, the brakes failed upon depression of the brake pedal, and the vehicle rolled to a stop. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a dealer and the ABS was replaced; however, the failure recurred soon after the repair. The vehicle was taken back to the dealer and the contact was advised to file a claim with the manufacturer. The manufacturer denied the claim but offered her a buy back. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 22,000.
I have several issues. My main concern is when turning on an incline (hill or mountain), my vehicles rpm's rev up and I am unable to stop it for several seconds. Sometimes, it will clunk and the rpms will go back to normal after sever seconds but most times the vehicle just jerks and the rpms come back down. I drive through a street with a 4 way stop very often and the issue happens every time. Secondly, i am not sure if its my steering or my brakes but when i come to a stop there is a clicking noise at my pedal and it makes it a little tougher to stop the vehicle. I can be at a full stop and if i push my brake pedal down more, it will click multiple times. I have also noticed this jerk/click when i make a sharp left turns such as in a parking lot. My vehicle jerks a bit while it clicks and i am concerned something will brake while i am turning or stopping and my wheels wont stop.
Within a week of our purchase of a brand new atlas, we started hearing squeaking and grinding noises with the front brakes. I’ve taken it into multiple dealerships for them to inspect and ensure the safety, and I’ll have given me the same spiel, that the brakes are working just fine. The grinding noise is clearly beyond normal and I’m concerned for my family safety.
The brakes make a deep grinding sound every 4000-8000 miles. A typical sound of failing brakes. When I took the vehicle into the dealership they let me know they have a defective brake pad system. When they changed the compound in 2019/2020 this has been an issue. The pads are showing in good acceptable range. However when driving the vehicle you do not know if it is safe or not unless you take the vehicle in to make sure l. Again every 4000-8000 miles. I do not see how they are able to sell you a car with a known issue and not disclose this. This should be covered or recalled. It absolutely is a safety issue when you cannot tell if your brakes are working properly! They are telling me they see 4-5 people a week with the same issue. How is this not being recalled!
We just purchased a certified pre-owned vehicle from the dealership. Since we've had the vehicle, it produces a loud squeaking sound when braking. We took it to a brake shop and were advised the rear brakes get so hot and are glazed over and need to replace the rotors. When I look online I see this is a common problem for this vehicle and that the manufacturer has done nothing to get it fixed.
The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound while the accelerator pedal was depressed. The vehicle was taken to a dealer, and it was confirmed that no cause of failure was found. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.
While driving in a city, the emergency parking brake would switch on everytime i slowed down or came to a stop. Multiple other warnings happened such as lane assistance unavailable. And one of my windows would roll down part way.
Once starting the vehicle, the light comes on the dashboard; the notification states that the start/stop function malfunctions, the emergency break malfunctions, other multiple errors come in effect. Once coming to a stop light and the brakes are engaged to slow down, the emergency brakes engage and the car locks up. Almost got into an accident 6x. Immediately made an appointment to fix the recall and request for a loaner or rental vehicle, ignored by the dealership with a message of “will call”. The door becomes inoperable; can only open and close. Does not unlock/lock or roll down the window. The back driver side window automatically opens about 4 inches without consent.
The front brake rotors on this VW model are faulty and unsafe from the factory and need to be recalled. They warp and squeal, and the issue seems to be starting at about 4 months. The brake rotors warp between 4-6 months and the front brakes start to vibrate when driving at 65 mph or more. The brake pads are fine, however the rotors need to be replaced. The rotors need to be inspected as they appear to be made out of inferior material/metal. The VW dealership refused to replace the rotors under warranty and I had to pay for the replacement. I contacted VW USA, but they were not helpful at all. [XXX] VW Bensenville, IL Based on my research through different VW online forums, there's a lot of people that were having the same issue. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The brakes make loud squealing and grinding noises and don’t feel like they are properly functioning when attempting to stop. I rolled through a stop sign when they were grinding loudly last week because the brakes would not engage. I immediately scheduled to have it diganosed again. I have had it diagnosed by VW 3 times and also contacted VW corporate and they have all stated to me that it is a known issue with the brakes on VW atlas and have had 1000s of complaints and will do nothing to repair or resolve the situation. They said they know it is an issue and not correct and they will not be doing anything to correct the situation or make sure the vehicle is safe.
The contact owns a 2021 Volkswagen Atlas. The contact received notification of the federal safety agency Campaign Number: 22V152000 (Air Bags). The vehicle was taken to the dealer and the contact was informed that parts were not yet available. The manufacturer had been notified of the recall and referred the contact to another dealer. The contact stated that the closest dealer was too far for him to travel. The contact also stated that while traveling at slow speeds, the parking brake would independently engage without warning. The failure mileage was unknown. Parts distribution disconnect.
The contact leased a 2021 Volkswagen Atlas. The contact stated that the vehicle was initially taken to the dealer due to the brake service warning light being illuminated and scheduled maintenance. The maintenance was performed; however, the mechanic could not determine the cause of the failure. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was 22,564.
Brakes are making loud squeaking and grinding noises when brake is applied at low speeds. It feels like the entire braking system is about to fall apart. Took the vehicle to the Volkswagen dealership and they said Volkswagen brakes are know to make noise. I told them at the dealership, online customer support chat, and phone customer support that this should not be happening on a brand new vehicle. They said there is nothing they can do about it. The sounds are very loud even with all the windows up, it's like an old car. I can hear the brakes squeak from a third floor building.
When I was pulling out of a parking lot my rear drivers side mirror went down by itself and then my parking brake came on - I received an error saying "Error: driver door contact switch". I stopped my car and turned it off and then started it again and the error message went away. Four days later the same thing happened but I also received two more error messages "Fault: Electronic parking brake" and Error: Start/Stop as well as the same error as before :Error: driver door contact switch". I have my car scheduled to take it to the dealership tomorrow 8/4 at 8am and I am hoping this can be fixed as this is a big safety issue.... I have three children that are also in the car with me each day so it is imperative to have this rectified as safety is my top priority.
My vehicle experience inadvertent windows rolling down, inadvertent parking brake engagement at low speeds and a warning regarding a faulty door sensor on multiple occasions.
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 2 MPH, the rear windows inadvertently rolled down independently. The contact also stated the vehicle stalled. The contact shifted to park(P) and restarted the vehicle. The contact also stated the vehicle inadvertently lost motive power and while driving. The vehicle was shifted to park(P) and restarted. There were no warning lights illuminated. The vehicle was taken to the local dealer who determined failures with three recalls on the Volkswagen Atlas for low speed, intervention park brake, and the federal safety agency Campaign Number 22V152000 (Air Bags). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.
Car will brake unexpectedly while driving which almost caused me to have several accidents while approaching traffic lights. Windows also open unexpectedly. All dashboard lights turn on while driving. Not very safe to drive at all.
Brought to dealer on 3/04/2022 engine check light was coming on and off at time and hill start assist error, drivers door module wire harness has shorted out and parts are on back order. Power seat moving by itself. Driver side rear window going down by itself. Remote start not working. Emergency brake not working and applying itself while driving. Issue still has not been resolved.
The emergency brake randomly turns on when starting the Atlas, the brakes will automatically brake at very low speeds, the windows randomly role down and/or will not be able to roll up, the car shuts off randomly after coming to a stop (I need to push the start button to start it again), the Atlas will begin to drift after shutting off. The Atlas currently has a recall for "Front Door Wiring Harness". I took it to the dealer and they did diagnose this. I do not feel comfortable with my wife driving the car with my kids. There is currently not a "remedy". Volkswagen would not provide a replacement and/or rental while waiting for a "remedy".
Vehicle’s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.
While the vehicle is in motion, the warning buzzer keeps dinging saying the engine is running. The red flashing light (in the door) flashes. Keep getting the warning triangle for the door harness problem. Also keep getting ERROR:START/STOP. My parking park has also engaged a couple of times while in motion. This is dangerous and needs immediate attention. This happens every day.
3/2/22 - radio randomly displayed "Loading...." 3/5/22 - message displayed about driver door contact switch 3/12/22 - message displayed saying "Fault: Electronic parking brake". Another message was displayed saying "Attention: The engine is running". About 8 hours later, I was approaching a red light, when I put on the brake to slow down the parking brake self engaged causing me to come to a sudden stop. The car behind me almost rear-ended me. Twenty minutes later I tried to roll down the driver's window. It would not roll down, then the back driver's window started rolling down, then the front driver's window rolled down, then both windows was going up and down.
Sometime in Dec 2021, i have started experiencing issues with the car where the driver side back window rolls down warning messages popup saying driver side door fault etc with the check engine light coming on. What is concerning is when the vehicle is going at slow speeds (<5mph), the electronic parking brake engages automatically making the vehicle come to a sudden stop with jerks. Weird thing is, the problem is present on some days and some days the vehicle is completely normal without any warnings, sounds etc. Took the vehicle in for an oil change and routine maintenance and was told this is a known issue and there is a recall on it, bit no fix available.
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