2009 Volkswagen CC: check engine light

Filed Aug 28, 2019 · Fuel system · 101,000 miles · IN

Tl* the contact owns a 2009 volkswagen cc. The contact stated that the fuel pump leaked and splashed fuel at all times. The contact stated that the rear passenger seat was soaked with fuel and the check engine indicator illuminated. The vehicle was taken to dreyer & reinbold volkswagen (800‑315‑2288, located at 1301 south us 31, ste 3, greenwood, in 46143) where it was diagnosed that the fuel pump was cracked in multiple places and needed to be replaced. The technician informed the contact that the vehicle was unsafe to drive and could catch fire. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 101,000. The VIN was unknown.

Filed Jun 4, 2018 · Fuel system · 126,017 miles · LA

Tl* the contact owns a 2009 volkswagen cc. While driving 60 MPH, the vehicle stalled and the check engine indicator illuminated. The vehicle was taken to an independent mechanic and a failure code for the fuel pump was located. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that they would reach out to the local dealer. The failure mileage was approximately 126,017.

Filed Apr 30, 2018 · Engine · 183,000 miles · AL

2009 vw cc, timing chain tensioner causes timing chain to slip... Vw repeatedly told me the timing chain lasts the life of the car and there is no maintenance guidelines for the timing chain. They fail to advise/disclose/or suggest the tensions should be checked at any point. I have owned the vehicle since 2011 and have asked repeatedly during servicing for timing to be checked or if it needs to be checked and dealer never suggested that the tensioners should be checked as supposedly the timing chain should last life of the car. I took my car in today because the check engine light has been on every since they changed the spark plugs in my car and was told it will be $5300 to fix but suggested I just get a new motor. Why buy a used motor if this issue can happen again. Vw is aware of the tensioner failure and fails to even disclose to consumers that the tensioners should be checked in any routine maintenance or preventative maintenance schedule. It is implicity stated that the timing chain lasts the life of the car but knowingly and willfully fail to disclose that the operable parts the control the timing chain can and due fail resulting in extensive damage to the vehicle. My was taken in for routine maintenance and check engine light was on. If my vehicle had been in motion and the tensioner fails, the motor will immediately fail and coupd result in serious accident.

Filed Apr 17, 2018 · Engine, Fuel system · CA

Tl* the contact owns a 2009 volkswagen cc. While driving 35 MPH, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was towed to the dealer (volkswagen pasadena, 130 n sierra madre blvd, pasadena, ca 91107), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact received notification of the federal safety agency campaign number: 17v509000 (fuel system, gasoline), but the parts were not available for the recall remedy. The failure mileage was unknown. Vin tool confirms parts not available.

Filed Aug 29, 2016 · Fuel system · 75,000 miles · FL

Fuel cap open displayed on instrument cluster, changed to check engine light after a few hundred miles. Filling cap tight, good seal. Smell of fuel exterior to vehicle. Passenger side rear. Removed rear seat and inspected fuel lift pump. Pump plastic housing cracked, leaking fuel whenever engine is running. Fuel leaks from top of pump and drips to exterior of car.

Filed Nov 19, 2015 · Electrical, Engine · 118,000 miles · GA

The epc and engine lights keep coming on even after I have the vehicle serviced. In one instance, as I was driving on the highway to the vw dealership, the car began to slow down and would not accelerate. Traffic was sparse, so I was able to safely get to the shoulder of the highway. At the vw dealership, I had 3 of the coils and 4 spark plugs replaced. On the same day that I had them replaced the epc and the engine lights came back on, there was a message on the information console stating that the engine should be serviced, and the car powered off. The car was stationary in my driveway at the time.

Filed Nov 19, 2015 · Electrical, Engine · 118,000 miles · GA

Yesterday I took my vehicle to the vw dealership to be serviced because the epc and engine lights were on. I had to have 3 ignition coils and 4 spark plugs replaced on my vehicle at the vw dealership and the computer software updated. Today the engine light came back on. The epc light came on but went off after I turned the car off and restarted it. The car had trouble starting and lost power as I was driving on a city street. The car shuddered a bit as I was driving on a city street.

Filed Jul 31, 2014 · Fuel system · 89,000 miles · FL

My vehicle was being driven locally (<3 miles) to a local grocery store. There was no indication of any issues with the fuel system. There was no alert that appeared on the dash to indicate an engine or vehicle issue as it should be with the vehicle info system. Upon completion of shopping I started the car as normal and then it stalled. I then attempted to restart the vehicle several times, but could not. I towed it to the local dealership where they told me that it was a faulty fuel pump and had to be replaced at a cost of $1500+. A fuel pump simply doesn't die without there being some symptoms or issues with power going to the unit. There should be some indication of an impending issue with the fuel pump like a check engine light. It only makes sense that the light should come on see that the engine is not getting all of the fuel it needs. Now that its been replaced, I recently (7/30/14) filled my tank and the pumped stopped at the top end of 17.2+ gallons (near capacity) of the tank. When I started the car it showed 3/4 of a tank. As I continued to drive close to 20 miles the gauge slowly reflected the actual gas in the tank. I would genuinely hate for the pump to stop working on the highway or a state road/local street, because the parking brakes automatically turn on when the car stalls or turns off which is clearly a deadly hazard.

Filed Apr 17, 2014 · Engine, Fuel system · 82,000 miles · IL

I have a 2009 cc that after driving for a long time 1-1 1/2 hrs the car boggs down and dies at low speed or coming to a stop. This has happened at least a dozen times since the first occurance. This is a very dangerous safety issue. I went to the dealer and they replaced a fuel pump. In 2-3 days this exact same problem happened again. The engine light code stated that the problem was a fuel pump but that has been replaced already. This needs to be checked into as it is a very dangerous situation and it appears that several individuals are having the same problem.

Filed Sep 28, 2013 · Fuel system, Transmission · 63,444 miles · FL

On 9/12/13 while driving on the highway without any warning the car loss engine power, would not accelerate and shut off in the middle of the highway. The battery light did come on once the car shut off. I was unable to restart the car to move off the highway. I immediately turned on the hazards and kept my foot on the brakes so cars would not crash into me. The car still had full power with all controls (radio, power windows, AC, lights, etc.). The vehicle was towed to a local vw dealer and diagnosed as a defective low pressure fuel pump and fuel control module, $850 repair. The service advisor stated this is a common problem with the cc's (direct injection). The repairs were completed by the vw dealer on 09/13/13. On 09/18/13 five days later and less than 100 miles after the low pressure fuel pump & module was replaced; while commuting from work the check engine light came on and the car immediately lost engine power, would not accelerate and shut off in rush hour traffic. Again it was towed back to vw and this time diagnosed as defective high pressure fuel pump and control module, for another $850 in repairs. On 09/21/13 I contacted vw of america online and made a formal complaint; twice in one week the vehicle has shut off in traffic, with no warning, endangering my life and the lives of others. The vw dealer is playing a guessing game with diagnosing the problem. The vw dealer also contacted vw of america on my behalf with the problems and concerns with the vehicle. Vw offered to cover the parts and I paid the labor $200+. The repairs were completed on 9/25/13 by vw, I drove the car home less than 25 miles and the car started to sputter and the check engine light came on. I immediately called the vw dealer and was told to bring the car back. 3 times in two weeks, the car is back to the vw dealer and they can't fix the problem. This is a real safety problem.

Filed Aug 8, 2013 · Engine, Fuel system · 23,470 miles · KY

I was having problems with my cc after I brought from a dealership for 18 days, when I was driving at one night at a speed of 60mph, while driving it seems fine but after 7 minutes, the car has no response while I stepped on the gas pedal, the engine light and battery light showed up, RPM and speed slow down rapidly. I pull over and I restart the car and continue for another 400 yards and car die, I have it towed to dealership next morning and they found out the car has a bad fuel pump and bad fuel intake and has to replace for $1500.

Filed Jun 10, 2013 · Fuel system · 60,164 miles · NY

Tl* the contact owns a 2009 volkswagen cc. The contact stated that while parked, the vehicle stalled without warning. The vehicle was taken to the dealer for diagnosis. The technician replaced the fuel pump and the manifold however, the failure recurred. The vehicle was towed to the dealer for diagnosis where the technician stated that the fuel pump module would have to be replaced. The failure recurred several times. The check engine light was also illuminated. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 60,164.