2009 Volkswagen CC: fuel pump failure

Filed Aug 28, 2019 · Fuel system · 101,000 miles · IN

Tl* the contact owns a 2009 volkswagen cc. The contact stated that the fuel pump leaked and splashed fuel at all times. The contact stated that the rear passenger seat was soaked with fuel and the check engine indicator illuminated. The vehicle was taken to dreyer & reinbold volkswagen (800‑315‑2288, located at 1301 south us 31, ste 3, greenwood, in 46143) where it was diagnosed that the fuel pump was cracked in multiple places and needed to be replaced. The technician informed the contact that the vehicle was unsafe to drive and could catch fire. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 101,000. The VIN was unknown.

Filed Feb 22, 2019 · Fuel system · FL

2009 volkswagen cc sport turbo. Consumer writes in regards to reimbursement for replacement of defective fuel pump control module. *ld

Filed Feb 12, 2019 · Airbags, Fuel system · MI

Takata recall - I have received urgent recalls since april 2016...I have been driving with a known dangerous/deadly issue for 34 months...I have attempted to have the service completed, have been on a waiting list at several dealerships, was put on another one today after making another call. How does takata get away with this??? I was told to wait on fuel pump recall until airbag work.

Filed Nov 3, 2018 · Engine, Fuel system · 65,636 miles · FL

Received a recall, I take the car to leesburg volkswagen, for fuel pump module replacement 10/26/2018, yesterday 11/2/2018 driving in highway with my wife car suddenly shutoff in the middle of highway, I had to tow my car home, from then car not start any more, recall destroy my car, car that was running perfectly, "now who will pay for all this? "me"?

Filed Jul 27, 2018 · Engine, Fuel system · 90,000 miles · CA

Tl* the contact owns a 2009 volkswagen cc. The contact stated that the vehicle failed to start and was towed to neftin volkswagen (3550 auto mall dr, westlake village, ca 91362, (805) 497-9404) where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and provided case number: 181095815. No further assistance was provided. The failure mileage was 90,000.

Filed Jun 12, 2018 · Electrical · 64,533 miles · CA

I was in motion at speed over 60 on the highway and lost control of my vehicle. The only reason I didn't crash was because there was no traffic. It suddenly slows down and stops. No control in gas pedal. I took my car to the cerritos dearlership and was told my car was out of warranty. I took it to another dealer to fix and it was over $2000. It was fuel pump control module. My daughter had the same car and issue but she traded her car for another brand.

Filed Jun 4, 2018 · Fuel system · 126,017 miles · LA

Tl* the contact owns a 2009 volkswagen cc. While driving 60 MPH, the vehicle stalled and the check engine indicator illuminated. The vehicle was taken to an independent mechanic and a failure code for the fuel pump was located. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that they would reach out to the local dealer. The failure mileage was approximately 126,017.

Filed May 15, 2018 · Fuel system · 95,000 miles · CA

Tl* the contact owns a 2009 volkswagen cc. The contact received notification of the federal safety agency campaign number: 17v509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving 75 MPH, the vehicle stalled without warning. The brake pedal was applied, but failed to respond. The vehicle was able to restart and stalled again. The contact pulled the vehicle over to the side of the road and turned off the engine. The vehicle was towed to a local dealer (volkswagen north scottsdale, 7001 e chauncey ln, phoenix, az 85054, (480) 538-4700) where it was diagnosed that the fuel pump needed to be replaced. The contact decided to take the vehicle to a second dealer (lesueur car company, 1109 e curry rd, tempe, az 85281, (855) 450-3922) where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was waiting to be repaired. The manufacturer was not able to confirm when the parts were to become available. The failure mileage was 95,000. Vin tool confirms parts not available. *tt

Filed Jan 5, 2018 · Electrical, Fuel system · NY

I received information dated october 2017 from volkswagen of america, inc. 3800 hamlin road auburn hills, mi 48326 with a recall notice for my vehicle the federal safety agency: 17v509 stating 'under specific operating conditions, an interruption in the electrical power supply to the fuel pump control module can result in fuel pump failure and lead to a loss of vehicle motive power while driving (vehicle stall). This condition can also cause the fuel pump to run continuously, resulting in a drained vehicle battery and/or a no-start condition.' this means an engine can stall while driving and can increase the risk of a vehicle crash. This is very alarming to me, and I am concerned about my safety along with my infant son who is a passenger in my car daily. I have called 2 local vw dealerships (dorschel & ide volkswagen) in rochester, ny and have been notified multiple times that there is 'no fix' at the moment. I owe over $10,000 on this vehicle currently and have limited income so I have no choice but to keep this vehicle and drive it. I have had multiple issues with this car and several recalls. I have put over $2,200 in repairs on this car in the last 4 months for defective sensors and wiring. This new recall can directly cause a deadly accident and I am at a lost for words!

Filed Nov 28, 2017 · Brakes, Fuel system · 103,000 miles · IL

Tl* the contact owns a 2009 volkswagen cc. While driving, the vehicle stalled without warning and the battery indicator illuminated. The vehicle was taken to mike haggerty volkswagen (8920 s cicero ave, oak lawn, il 60453 (708) 425-8989) where it was diagnosed that the fuel pump, fuel pump module, and the brakes needed to be replaced. The vehicle was not repaired. The contact referenced the federal safety agency campaign number: 17v509000 (fuel system, gasoline). The manufacturer was not notified of the failure. The approximate failure mileage was 103,000. The VIN was unavailable.

Filed Oct 23, 2017 · Fuel system · NY

Interruption in electrical power to the fuel pump control module. My car continously stop while driving. Visited repair shops to change fuel pump in 2015 and 09/30/2017 to change fuel pump and the control module after the car went completely dead. Battery was also replace. On 10/15/2017, I received recall letter from the manufacturer for the same issue have been spending money on. I would like to get refund for the money I have spent. I couldn't locate the receipt for the first repair in 2015, I will contact meineke for it. Thank you

Filed Oct 20, 2017 · Fuel system · 86,400 miles · NY

Tl* the contact owns a 2009 volkswagen cc. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the fuel pump control module failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor manufacturer was notified of the failure. The vehicle was included in the federal safety agency campaign number: 17v509000 (fuel system, gasoline). The approximate failure mileage was 86,400.