2013 Volkswagen CC: fuel pump failure

Filed Nov 13, 2018 · Airbags · 105,000 miles · IL

Takata inflators. I went and got my fuel pump recall completed months ago and my local dealer didn't have the parts to complete the airbag recall. They said it takes about a month or two to receive the part and it has been much longer than that and they still aren't able to complete the recall on my vehicle. My airbag light has recently come on and I saw that there is also a recall for a clock spring. I got my car checked by a mechanic and was told I would need a clock spring replacement. I notified volkswagen of this and was told my car was not apart of the recall but how can that be when the effected models are volkswagen cc 2011-2014. They are refusing to make repairs on my vehicle. I am 8 months pregnant and feel very unsafe on my commute to and from work. My local dealer is unreliable as they are never able to complete repairs. When the airbag light came on, I was turning into a restaurant and heard a clicking sound and the light came on. My horn no longer works nor do the buttons on my steering wheel.

Filed Aug 15, 2018 · Fuel system · 120,000 miles · CA

Tl* the contact owns a 2013 volkswagen cc. The contact stated that the vehicle failed to accelerate and the electronic power control warning indicator illuminated. The vehicle was towed to michael volkswagen (6061 n blackstone ave, fresno, ca 93710, (559) 431-7504) where it was diagnosed that the fuel pump module, fuel pump, and high pressure fuel pump needed replacement. The dealer also stated that the vehicle was included in the federal safety agency campaign number: 17v509000 (fuel system, gasoline). The manufacturer was notified of the failure and stated that the recall only covered the fuel pump module. The failure mileage was approximately 120,000. The VIN was not available.

Filed Apr 16, 2018 · Fuel system · 85,000 miles · FL

My fuel pump isn't working on my vehicle which there is an open recall from volkswagen which was put in place august of 2017 this is now mid april and my vehicle is out of commission and volkswagen claim even though they have the open recall they aren't authorized to start making the repairs for these faulty vehicles which leaves us consumers stuck with unsafe vehicles and in my case an vehicle I'm making payments on but can't currently drive because my fuel system went complexity out so now my car won't crank which leaves me in an extreme bind considering I use my car for work. So now I'm currently out of work I spoke with the volkswagen dealership this morning and they can't offer any loaners or any assistance until they receive authorization to start repairs. 8 months after the recall has been issued and they are still not authorized to make these repairs????? They claim they still have not been shipped the parts????? How is this possible I know I'm not the only person affected by this situation it's a recall on 281,000 vehicles made by them. You would think they would act swiftly in repairing these vehicles my car initially would stall often but I continued to drive it because again it's my only means on transportation and I have a loan out on it and can't just not make my car payments or my credit will be screwed. So after driving an u safe car that stalls on the highways, local roadways and anywhere else I may have driven my vehicle now it's not working at all and there's nothing they are doing about it as of yet.....8 months after they issued the recall and still no help to the consumers dealing with these issues

Filed Nov 12, 2017 · Electrical, Fuel system · 124,000 miles · GA

As of november 2017 my volkswagen cc has become inoperable and a safety hazard due to the fuel pump control module - recall 20ae. At any given time why driving my car will completely shut off in traffic daily/consistently. Notices were sent out to us in october about recall but still says no repair information available at this time. Dealer has yet to resolve issue. Under my rights it's unfair and I should have to pay for this to be fixed in which there is a pending recall. This is a very urgent matter which should not be stalled off nor delayed any longer. Can someone please assist me immediately with getting the proper repairs and my vehicle being fixed. Thanks, [xxx]- volkswagen owner information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Filed Oct 24, 2017 · Airbags, Fuel system · 66,000 miles · FL · 1 injury

Takata recall. And also have the 20ae recall which is an interruption in electrical power to the fuel pump control module. My vehicle was in motion when it suddenly stopped and turned off in the middle of the road. Leaving me 9 months pregnant straded in the middle lf the road with my 4 year old in the back seat on our way to take her to school.

Filed Jun 24, 2014 · Electrical, Fuel system · 36 miles · FL

I have had vw cc's since 2009 and have been trading them in for a new model each year. Upon getting a 2013 vw cc I returned to the dealer the within 72 hours of purchasing the car as I have been having stalling issues at low speeds (especially while turning) due to the nature of the dsg transmission. I have brought my vehicle back several times in regards to the same issue. The first time, I was told that the fuel pump needed changing (at 36 miles), the second, third and fourth times I brought the car into gunther vw I was told by the head service advisor that the issues on my car were resolved and I should not have any further issues each time. Needless to say when I spoke with the mechanic directly he informed me that they were not able to detect the problem (even though I had video of the car causing the issue) and nothing was done. Not only was I lied to many times, but vw corporate was willing to swap out my car with a new one as I have been a loyal customer and they did not want to lose me. However due to the extreme negligence and lies of the head service advisor I was denied a swap as he informed corporate that there are no issues with my car. Until this day my vehicle still stalls at low speeds and is a hazard and danger to myself and the public, yet no one at vw cares enough to take responsibility and provide me with a vehicle that I feel safe transporting my family in. I don't care about my care, I will never be returning to vw even after having 3 cc's and numerous other vehicles, but I want to make sure no one gets injured or dies due to their gross negligence.