The contact owns a 2015 Volkswagen CC. The contact stated while stopped at a traffic signal, the signal changed to green and the contact depressed the accelerator pedal; however, the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact stated that numerous warning lights were illuminated on the instrument panel while attempting to start the vehicle. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The mechanic informed the contact of the federal safety agency Campaign Number: 17V509000 (Fuel System, Gasoline). The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.
2015 Volkswagen CC: fuel pump failure
9 of the 30 complaints about the 2015 Volkswagen CC describe fuel pump failure.
- owner complaints
- 9
- of this car's complaints
- 30%
- recalls
- 1
Fuel pump failure by model year
What owners say
Started having problems with the fuel tank at around 65,000 I had an extended warranty on the vehicle and around 80,000 they replaced the entire fuel tank… recently, I started smelling gas very strongly inside my vehicle and took it to a honest mechanic who was able to find the fuel pump which is located behind the backseats he told me the pump is sweating and there’s a puddle of gas in it and that’s why I have the strong smear smell of gas in my vehicle. He says that it’s not even safe for me to drive the vehicle at this time and at this time, I’m trying to buy another car because I have to keep the windows down, so I don’t pass out from the smell of gas … I called Appleton Volkswagen of Sanford as they switched out the whole fuel tank at 80,000. The vehicle has about 190,000 now … there was just a recall put out for the fuel pump for certain Volkswagen year 2015 and above, but the CC is not on this.? I I feel like it should be in the recall because my car is very unsafe to drive and I’m scared that I’m gonna blow up a fire of flames right now just driving it to the repair they’re not because this is very unsafe ……
Tl* the contact owns a 2015 volkswagen cc. While driving various speeds, the vehicle suddenly shut off and was able to restart. The vehicle was towed to an independent mechanic who diagnosed that the fuel pressure sensor was faulty. The sensor was replaced, but the failure recurred. The vehicle was towed to flow volkswagen (5601 roanne way, greensboro, nc 21409) where it was diagnosed that the fuel pump fuse was faulty. The fuse was replaced and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 38,000.
2015 volkswagen cc sport. Consumer writes in regard to volkswagen safety recall 20ae- fuel pump control module. *as
On oct 1, 2017 received a recall notice from vw. Recall 20ae fuel pump control module. The federal safety agency 17v509. Today is april 10, 2018 & vw advises they do not have the parts to fix this recall. In the meantime because of this issue my battery continues to drain and I have already replaced 2 batteries since I have owned the car. Also I want to be reimbursed for my last battery purchase. Can u help?
There could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property. In addition to takata recall
Manufacturing recall # 20ae the federal safety agency recall # 17v509 onterruption of power to the fuel pump control module may cause loss of power while in motion that could increase crash causing injury/damage recall fix still not available from mfr
Recall on a fuel pump/ modular with no fix since 8/16/2017. Today 12/12/2017 still no remedy or fix for the issue. Safety concern as I carry my family in the car. So far thankfully nothing has happened as of yet.
Tl-contact owns a 2015 volkswagon cc.... Contact stated recall letter was for fuel pump flange piece. Contact stated she had called volkswagon of america twice. Dealership had stated they do not have parts to fix fuel pump. Volkswagon of america also had stated they are determining what parts need to be replaced. Contact spoke with volkswagon manufacturer .. Representatibe by the name of jackson... Stated that they havent determined what the problem is with the fuel pump. Contact wanted number to federal trade commission at 202‑326‑2222 1recallsassociated with this vinmanufacturer recall number20ae the federal safety agency recall number17v509 recall statusrecall incomplete, remedy not yet available summaryon certain vehicles, there could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property. Safety riska loss of motive power while the vehicle is in motion could increase the risk of a crash causing injury and/or damage to property. Remedyreplace the fuel pump control module and relocate it within the vehicle. Manufacturer's notes if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the federal safety agency vehicle safety hotline at: 1‑888‑327‑4236 or tty: 1‑800‑424‑9153 or file an online complaint with the federal safety agency. Contact was advised to contact volkswagon at 800‑822‑8987 cb
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
- Risk
- If the fuel pump fails, the engine will stall, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 20AE.
Recall number 17V509000 · Recall details
Questions about the 2015 Volkswagen CC fuel pump
Is fuel pump failure a common problem on the 2015 Volkswagen CC?
9 of 30 owner complaints about the 2015 Volkswagen CC (30%) mention fuel pump failure. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2015 Volkswagen CC?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
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