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2011 Volkswagen CC: fuel pump failure

9 of the 86 complaints about the 2011 Volkswagen CC describe fuel pump failure.

owner complaints
9
of this car's complaints
10%
typical mileage
103,000
recalls
1
Is there a fix? There is 1 recall for this area of the car. See below

Fuel pump failure by model year

What owners say

Filed Mar 20, 2019 · Electrical, Engine · 103,000 miles · MD

Vehicle keeps misfiring. Check engine light remains on. Epc light comes on periodically after fuel pump was replaced. While driving car jerks and check engine light begins to flash. Lots of wear to tires within a few thousand miles. Breaks must be push on hard to stop. The dealership said the only thing that was wrong was a code for carbon buildup. Dealership would not provide code just a price of $1000. Spark plugs and coils were changed before purchasing vehicle. I'm certain the fuel pump was not changed. The vehicle uses 1/8 of a tank to warm up.

Filed Aug 4, 2018 · Electrical, Engine · FL

I received a recall for my fuel pump. I went and got the fuel pump replaced. Now that the fuel pump has been replaced, my car is not starting, shaking at red lights, turning off on its own, windows coming down on its own, air not working and coming back on. I was in motion backing up and my car just turned off on its on. I am at a standstill with what am I supposed to do if the vehicle had a recall- that was supposedly replaced but made the car worse.

Filed Jun 18, 2018 · Engine, Fuel system · 112,000 miles · NY

My car shut down while I was driving the car had fuel and wasn't able to register there was fuel in the car and was told it was the throttle body and that my converter went bad. It had all the signs of a fuel component problem. I am told the converter and throttle body damage can be directly from the fuel pump issues.

Filed May 8, 2018 · Engine, Fuel system · 95,000 miles · OH

Tl* the contact owns a 2011 volkswagen cc. While driving unknown speeds, the vehicle stalled and the check engine indicator illuminated. The vehicle was towed to eastside volkswagen (28400 chardon rd, willoughby hills, oh 44092) where it was diagnosed that the positive crankcase ventilation and fuel pump module needed to be replaced. The vehicle was repaired, but the failure recurred. The following day, the check engine indicator illuminated again. The vehicle was taken back to the dealer several times, but a failure could not be diagnosed. The manufacturer was not notified of the failure. The failure mileage was 95,000.

Filed Jan 31, 2018 · Fuel system · 140,000 miles · CA

Tl* the contact owns a 2011 volkswagen cc. While driving 20 MPH, the vehicle stalled without warning. The contact was not able to restart the vehicle. The vehicle was towed to team volkswagen of hayward (25115 mission blvd, hayward, ca 94544, (510) 885-1000) where it was diagnosed that the fuel pump failed. The contact was informed that the fuel pump module needed to be relocated. The vehicle was included in the federal safety agency campaign number: 17v509000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

Filed Jan 10, 2018 · Airbags, Fuel system · 44,000 miles · NC · 1 injury

I received a notice that my fuel pump was being recalled for safety precautions. I immediately called my local vw dealership and they proceeded to tell me that even though this was a safety issue, the part was not yet available for the dealerships to repair. I have had issues with the car not going when I press on the gas and then all of a sudden it goes from 5 MPH-55 MPH without me initiating it. This is very scary especially considering I have no choice but to transport my precious children to and from school and work everyday in this defected vehicle.

Filed Oct 19, 2017 · Airbags, Engine · TN

Takata recall / fuel pump control module there has been no remedy/repair for either of these recalls and I am concerned for the safety of myself, my family and other vehicles. I am not satisfied with the notice I received stating that there is a serious issue with my car and there is no remedy for it. I cannot continue to dive my vehicle in fear of a malfunction that could take my life.

Filed Oct 19, 2017 · Engine · TN

Fuel pump control module there has been no remedy/repair for either of these recalls and I am concerned for the safety of myself, my family and other vehicles. I am not satisfied with the notice I received stating that there is a serious issue with my car and there is no remedy for it. I cannot continue to dive my vehicle in fear of a malfunction that could take my life.

Filed Oct 24, 2015 · Acceleration, Fuel system · NY

While driving my vehicle on the highway, the computer flashed a warning that there is a parking break error and the vehicle proceeded to stop. When pressing the gas pedal the car would not move. Following the repeated ( over 6 times) shutting down and restarting of the car the parking error warning and the engine light appeared and vehicle once again proceeded to stop and no forward motion took place when gas pedal was pressed. Vehicle shut down on two major highways at high traffic/ rush hour times. Following these incidents the vehicle was repaired by sunrise volkswagen dealership. They preformed a diagnostic and replaced the fuel pump injection system. The vehicle was returned to me and a little over a month later (october 22nd) the same problem reoccurred once again shutting down multiple times on a major highway. The vehicle had to be towed back to the dealer where they are currently working on another diagnostic. It should be noted that in addition to this problem, prior malfunction has resulted in replacement of the entire engine in this vehicle. I've also experienced several coolant system issues for which I have had to return to the dealership repeatedly. I am extremely concerned regarding the safety of this vehicle due to the loss of acceleration while in motion at highway speeds. Each time I'm told the problem has been resolved, I am exposed to possible highway fatality as I resume driving. My suggestion that the vehicle be replaced was rejected and each attempt at repair has proven to be unsuccessful in resolving the problems.

Related recalls

Fuel system, gasoline: delivery: fuel pumpReported August 16, 2017 · 280,915 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 20AE.

Recall number 17V509000 · Recall details

Questions about the 2011 Volkswagen CC fuel pump

Is fuel pump failure a common problem on the 2011 Volkswagen CC?

9 of 86 owner complaints about the 2011 Volkswagen CC (10%) mention fuel pump failure. The model year with the most reports is 2012.

Is there a recall or service bulletin for this on the 2011 Volkswagen CC?

There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Volkswagen CC

Check engine light 10Stalling 9

All model years of the Volkswagen CC

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